
Listening
The Listening Myth: Why Silence Does Not Mean Agreement
Silence does not mean agreement: distinguish an unspoken response from consent, document open questions, and make…
Notice what careful listening can clarify, and what it cannot do on its own.

Silence does not mean agreement: distinguish an unspoken response from consent, document open questions, and make…
We pay attention to the questions, pauses and points of view that make shared thinking more than a turn-taking exercise.